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QimmaGlobal Training

Quality Assurance & Quality Control (QA/QC)

Quality & ISO Management

  • QGT-QMS-109
  • Foundation
  • 5 or 10 days
  • Online · Classroom · In-house

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Course overview

Quality Assurance & Quality Control (QA/QC) is an introduction that builds a solid working knowledge in Quality Assurance & Quality Control (QA/QC). It covers the principles, the requirements of ISO 9001, ISO 19011, ISO 31000 and ASQ bodies of knowledge, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.

What participants will be able to do

  • Explain the principles, terminology and scope of Quality Assurance & Quality Control (QA/QC)
  • Apply the relevant requirements of ISO 9001, ISO 19011, ISO 31000 and ASQ bodies of knowledge
  • Use practical tools, checklists and calculations with confidence
  • Recognise common problems, risks and root causes and choose the right corrective action
  • Prepare an improvement plan for their own site or organisation

Who should attend

Designed for quality managers, auditors, engineers and process owners, new joiners and anyone who needs a solid grounding in the subject.

Course outline (5 days)

  1. Day 1: Principles and terminologyScope, key definitions and how Quality Assurance & Quality Control (QA/QC) fits into daily operations
  2. Day 2: Codes, standards and requirementsWhat ISO 9001, ISO 19011, ISO 31000 and ASQ bodies of knowledge require, and how to read them
  3. Day 3: Methods, tools and calculationsStep-by-step methods, checklists and worked examples
  4. Day 4: Operation, inspection and common problemsTypical failures, warning signs and what to do about them
  5. Day 5: Case studies, workshop and assessmentGroup exercise on real cases and a final knowledge check
What the 10-day edition adds
  1. Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
  2. Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
  3. Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
  4. Day 9: Applied project, part 2Complete, test and refine your solution
  5. Day 10: Presentations and final assessmentPresent to the group and complete the final assessment

Training method and certificate

Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.

Dates 2027–2030

None of these dates work? We run this course for your team on the date and in the place you choose.

DatesCityDurationFee
1–5 Feb 2027Prague Classroom5 days$5,500Register
22 Mar – 2 Apr 2027Stockholm Classroom10 days$9,900Register
19–23 Apr 2027Dublin Classroom5 days$5,500Register
23 Aug – 3 Sep 2027Milan Classroom10 days$9,900Register
1–5 Nov 2027Online (live) Online (live)5 days$3,000Register
7–11 Feb 2028Dublin Classroom5 days$5,500Register
19–30 Mar 2028Dammam Classroom10 days$9,900Register
5–9 Jun 2028Madrid Classroom5 days$5,500Register
1–12 Oct 2028Cairo Classroom10 days$9,900Register
16–20 Oct 2028Online (live) Online (live)5 days$3,000Register
5–9 Feb 2029Tunis Classroom5 days$5,500Register
11–22 Mar 2029Salalah Classroom10 days$9,900Register
18–22 Mar 2029Dammam Classroom5 days$5,500Register
6–17 Aug 2029Abu Dhabi Classroom10 days$9,900Register
1–5 Oct 2029Online (live) Online (live)5 days$3,000Register
6–10 Jan 2030Kuwait City Classroom5 days$5,500Register
1–12 Apr 2030Milan Classroom10 days$9,900Register
6–10 May 2030Vienna Classroom5 days$5,500Register
29 Jul – 9 Aug 2030Bangkok Classroom10 days$9,900Register
19–23 Aug 2030Online (live) Online (live)5 days$3,000Register

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