Course overview
Business Process Improvement is an introduction that builds a solid working knowledge in Business Process Improvement. It covers the principles, the requirements of leading management research and international best practice, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Business Process Improvement
- Apply the relevant requirements of leading management research and international best practice
- Use practical tools, checklists and calculations with confidence
- Recognise common problems, risks and root causes and choose the right corrective action
- Prepare an improvement plan for their own site or organisation
Who should attend
Designed for executives, managers, team leaders and high-potential staff, new joiners and anyone who needs a solid grounding in the subject.
Course outline (5 days)
- Day 1: Principles and terminologyScope, key definitions and how Business Process Improvement fits into daily operations
- Day 2: Codes, standards and requirementsWhat leading management research and international best practice require, and how to read them
- Day 3: Methods, tools and calculationsStep-by-step methods, checklists and worked examples
- Day 4: Operation, inspection and common problemsTypical failures, warning signs and what to do about them
- Day 5: Case studies, workshop and assessmentGroup exercise on real cases and a final knowledge check
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 1–5 Mar 2027 | Munich Classroom | 5 days | $5,500 | Register |
| 17–28 May 2027 | Luanda Classroom | 10 days | $9,900 | Register |
| 20–24 Sep 2027 | Marrakech Classroom | 5 days | $5,500 | Register |
| 8–19 Nov 2027 | Nairobi Classroom | 10 days | $9,900 | Register |
| 22–26 Nov 2027 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 16–20 Apr 2028 | Kuwait City Classroom | 5 days | $5,500 | Register |
| 19–30 Jun 2028 | Luanda Classroom | 10 days | $9,900 | Register |
| 7–11 Aug 2028 | Lisbon Classroom | 5 days | $5,500 | Register |
| 16–27 Oct 2028 | Milan Classroom | 10 days | $9,900 | Register |
| 4–8 Dec 2028 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 26 Feb – 2 Mar 2029 | Accra Classroom | 5 days | $5,500 | Register |
| 1–12 Apr 2029 | Algiers Classroom | 10 days | $9,900 | Register |
| 25–29 Jun 2029 | Barcelona Classroom | 5 days | $5,500 | Register |
| 8–19 Jul 2029 | Muscat Classroom | 10 days | $9,900 | Register |
| 13–17 Aug 2029 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 4–8 Mar 2030 | Lisbon Classroom | 5 days | $5,500 | Register |
| 13–24 May 2030 | Houston Classroom | 10 days | $9,900 | Register |
| 8–12 Jul 2030 | Prague Classroom | 5 days | $5,500 | Register |
| 30 Sep – 11 Oct 2030 | Dubai Classroom | 10 days | $9,900 | Register |
| 18–22 Nov 2030 | Online (live) Online (live) | 5 days | $3,000 | Register |