Smart Government & E-Services: Practical Workshop
Government, Legal & Public Sector
Course overview
Smart Government & E-Services: Practical Workshop is a hands-on workshop built around exercises and real site problems in Smart Government & E-Services. It covers the principles, the requirements of international public-sector frameworks and GCC regulations, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Smart Government & E-Services
- Apply the relevant requirements of international public-sector frameworks and GCC regulations
- Use practical tools, checklists and calculations with confidence
- Recognise common problems, risks and root causes and choose the right corrective action
- Prepare an improvement plan for their own site or organisation
Who should attend
Designed for government officials, legal advisors, compliance officers and policy teams who want practice rather than theory.
Course outline (5 days)
- Day 1: Workshop briefing and baselineParticipants bring a real problem from their own site
- Day 2: Guided practice 1Hands-on exercises using templates, checklists and calculators
- Day 3: Guided practice 2Simulations and role-play based on Smart Government & E-Services scenarios
- Day 4: Field cases from the Gulf and AfricaAnalysing what went wrong and what worked
- Day 5: Action plan and peer reviewEach participant leaves with a reviewed improvement plan
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 8–12 Mar 2027 | Abu Dhabi Classroom | 5 days | $5,500 | Register |
| 26 Apr – 7 May 2027 | Madrid Classroom | 10 days | $9,900 | Register |
| 21–25 Jun 2027 | Amsterdam Classroom | 5 days | $5,500 | Register |
| 25 Oct – 5 Nov 2027 | Milan Classroom | 10 days | $9,900 | Register |
| 8–12 Nov 2027 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 10–14 Jan 2028 | Cape Town Classroom | 5 days | $5,500 | Register |
| 31 Jan – 11 Feb 2028 | Kuala Lumpur Classroom | 10 days | $9,900 | Register |
| 13–17 Mar 2028 | Edinburgh Classroom | 5 days | $5,500 | Register |
| 29 May – 9 Jun 2028 | Stockholm Classroom | 10 days | $9,900 | Register |
| 28 Aug – 1 Sep 2028 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 26–30 Mar 2029 | Amsterdam Classroom | 5 days | $5,500 | Register |
| 23 Apr – 4 May 2029 | Marrakech Classroom | 10 days | $9,900 | Register |
| 8–12 Jul 2029 | Sharm El Sheikh Classroom | 5 days | $5,500 | Register |
| 6–17 Aug 2029 | Milan Classroom | 10 days | $9,900 | Register |
| 1–5 Oct 2029 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 25 Feb – 1 Mar 2030 | Abu Dhabi Classroom | 5 days | $5,500 | Register |
| 4–15 Mar 2030 | Casablanca Classroom | 10 days | $9,900 | Register |
| 8–12 Jul 2030 | Kuala Lumpur Classroom | 5 days | $5,500 | Register |
| 11–22 Aug 2030 | Dammam Classroom | 10 days | $9,900 | Register |
| 23–27 Sep 2030 | Online (live) Online (live) | 5 days | $3,000 | Register |