Course overview
Business Excellence Models (EFQM): Advanced Level is an advanced programme for experienced practitioners in Business Excellence Models (EFQM). It covers the principles, the requirements of ISO 9001, ISO 19011, ISO 31000 and ASQ bodies of knowledge, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Business Excellence Models (EFQM)
- Apply the relevant requirements of ISO 9001, ISO 19011, ISO 31000 and ASQ bodies of knowledge
- Apply advanced analysis methods to real operating data
- Recognise common problems, risks and root causes and choose the right corrective action
- Prepare an improvement plan for their own site or organisation
Who should attend
Designed for quality managers, auditors, engineers and process owners with at least three years of experience.
Course outline (5 days)
- Day 1: Core principles revisitedFast review and recent changes in ISO 9001, ISO 19011, ISO 31000 and ASQ bodies of knowledge
- Day 2: Advanced analysis methodsDetailed techniques, data interpretation and calculations
- Day 3: Design and performance optimisationImproving reliability, efficiency and cost
- Day 4: Troubleshooting complex casesDiagnosing multi-cause problems from field data
- Day 5: Risk, decisions and integrationBuilding a risk-based plan and presenting recommendations
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 25 Apr – 6 May 2027 | Riyadh Classroom | 10 days | $9,900 | Register |
| 16–20 May 2027 | Muscat Classroom | 5 days | $5,500 | Register |
| 2–13 Aug 2027 | Accra Classroom | 10 days | $9,900 | Register |
| 16–20 Aug 2027 | Nairobi Classroom | 5 days | $5,500 | Register |
| 22 Nov – 3 Dec 2027 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 21 Feb – 3 Mar 2028 | Brussels Classroom | 10 days | $9,900 | Register |
| 17–21 Apr 2028 | Tunis Classroom | 5 days | $5,500 | Register |
| 14–25 May 2028 | Manama Classroom | 10 days | $9,900 | Register |
| 29 May – 2 Jun 2028 | Tbilisi Classroom | 5 days | $5,500 | Register |
| 13–24 Nov 2028 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 16–27 Apr 2029 | Lagos Classroom | 10 days | $9,900 | Register |
| 29 Apr – 3 May 2029 | Amman Classroom | 5 days | $5,500 | Register |
| 3–14 Jun 2029 | Cairo Classroom | 10 days | $9,900 | Register |
| 1–5 Jul 2029 | Manama Classroom | 5 days | $5,500 | Register |
| 22 Oct – 2 Nov 2029 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 27 Jan – 7 Feb 2030 | Jeddah Classroom | 10 days | $9,900 | Register |
| 17–21 Jun 2030 | Kigali Classroom | 5 days | $5,500 | Register |
| 24 Jun – 5 Jul 2030 | Marrakech Classroom | 10 days | $9,900 | Register |
| 15–19 Sep 2030 | Sharm El Sheikh Classroom | 5 days | $5,500 | Register |
| 28 Oct – 8 Nov 2030 | Online (live) Online (live) | 10 days | $5,500 | Register |